Shipping policy

Last Updated: November 6, 2025

Thank you for shopping with Kashmir Dry Fruit! We strive to provide a seamless and efficient shopping experience. Below are the details regarding our shipping policy:

1. Shipping Coverage

We currently offer shipping within India only. We partner with reliable courier services to ensure your orders reach you safely and on time.

2. Processing Time

• Orders are processed within 1-2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Time

• Standard Delivery: Typically takes 4-7 business days from the date of dispatch, depending on your location.

• Remote Areas: Delivery to remote areas may take up to 10 business days.

• You will receive a tracking number once your order is dispatched, so you can track its progress.

4. Shipping Charges

• Free Shipping: We offer free shipping for all orders above ₹999.

• Standard Shipping Fee: A shipping fee of ₹79 will be applied to orders below ₹999.

5. Order Tracking

• Once your order has been dispatched, you will receive an email or SMS with a tracking ID and the courier service details.

• You can use this tracking information to check the status of your shipment.

6. Damaged or Lost Packages

• Please inspect your order upon arrival.

• If your package is damaged during transit or you receive the wrong item, contact us immediately at kashmirnaturalbox@gmail.com or +91 9419419416.

• Kindly provide clear photos of the damaged items and packaging to help us resolve the issue quickly.

• We will work with the courier service to investigate and arrange for a replacement or refund, as applicable.

7. Change in Address

• To update your shipping address, please contact us within 12 hours of placing your order.

• Once your order has been dispatched, we will be unable to make changes to the address.

8. Contact Us

For any shipping-related questions or concerns, feel free to reach out to us:

• Email: kashmirnaturalbox@gmail.com

• Phone: +91 9419419416

• Address: M.A Link Road, Munawarabad, Srinagar, Jammu & Kashmir 190001, India

We are committed to ensuring your satisfaction and timely delivery of all orders!